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- All orders are processed on the same or next working day. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipment dispatches may be delayed by an extra working day. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email, whatsapp or telephone.
- We ship all our courier orders using well established logistics partners as listed below but not limited to:
- First Flight
- The decision of using a particular courier company for a particular shipment is made by our resident dispatch team with experience of hundreds of shipments.
- If you have a particular courier reference, the same can be communicated to us after order placements. We will be more than happy to oblige.
- We do not offer confirmed next day delivery services.
Shipment confirmation & Order tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
- Returns for item(s) are processed and accepted on a case-to-case basis.
- Returns have to be shipped to us by you.
- All returns have to be packed appropriately so that they are delivered in undamaged, usable and saleable condition.
- In some cases return costs have to borne by you, in other cases the company bears the costs.
- To be eligible for a return, you must have a genuine reason that was not validated at the time of shopping by the information on the website pertaining to the product(s).
- The item(s) must be unused and in the same condition that you received it.
- The item(s) must be in the original packaging.
- The item(s) needs to have the receipt or proof of purchase.
- Items on sale are not eligible for exchange, returns & refunds unless under exceptional circumstances which can only be determined by company executives.
- If you have any questions on how to return your item to us, contact us.
- Email: firstname.lastname@example.org
- Phone: +919820106557 (Mon-Sat, 11am-6pm IST)
- Industrial Plastic Forming Co.
F-3, Khira Industrial Estate, B.M. Bhargava Road
Santacruz West, Mumbai 400 054